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Logo of 'Three Sisters Irish Cruise & Boat Excursions' featuring a puffin over a sunset sea scene with boats. Text includes 'EST. 1935' and surrounds the circular design.
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Logo of 'Three Sisters Irish Cruise & Boat Excursions' featuring a puffin over a sunset sea scene with boats. Text includes 'EST. 1935' and surrounds the circular design.
Book Tickets
Logo of 'Three Sisters Irish Cruise & Boat Excursions' featuring a puffin over a sunset sea scene with boats. Text includes 'EST. 1935' and surrounds the circular design.
Book Tickets
Logo of 'Three Sisters Irish Cruise & Boat Excursions' featuring a puffin over a sunset sea scene with boats. Text includes 'EST. 1935' and surrounds the circular design.
Book Tickets
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Cancellation Policy

Barrow Princess and Wexford River Cruise

Cancellation & Rebooking Policy

  • All sales are final. Cancelled bookings by the customer are not refunded.
  • To change your booking, we require a minimum of 3 working days’ notice.
  • Refunds are only provided if we cancel a tour due to inclement weather (e.g., severe conditions or fog) or other unforeseen circumstances. Cancellation notices will be issued by email to the email address you provided when booking. Please check your Inbox before departure for any updates. 
  • We will issue cancellation notices via email. Please check the inbox of the email address you provided before your departure for any updates.
  • Late arrivals or no-shows are non-refundable. If you do not show up on the day or miss your ferry, we are unable to transfer or move your booking to another date. Please plan accordingly to arrive on time and check that you are at the correct departure location, as stated on your booking email.

 

 

Cancellation Policy Saltee Ferry

 

  • Refunds are ONLY offered for cancellations made by us due to inclement weather.

In the event we have to cancel a ferry due to inclement conditions or unforeseen circumstances, your ticket will be refunded to the card that was used to pay for the ticket. Your refund will normally arrive in your account within 3 working days. We reserve the right to cancel the trip up to the time the ferry is due to leave Kilmore Quay.  You may reschedule your booking via our booking system at an available time that is convenient to you. 

 

  • Late arrivals are non-transferrable and non-refundable.

 We strongly advise that you leave plenty of time to get to Kilmore Quay and to park your vehicle. Kilmore Quay is a bustling little harbour in the summer, and parking can fill up quickly, particularly at weekends. We advise that you are at the Saltee Ferry gate at least 10 minutes prior to your trip.  Due to the high demand, late arrivals cannot be accommodated on the next sailing. If you arrive late, then you have unfortunately lost your booking.

 

  • Confirmed bookings cannot be rescheduled within 3 working days of the scheduled trip. Refunds are not available. 

To reschedule your booking, contact the office via email more than 3 working days ahead of your scheduled trip.